Facebook Has Disabled My Account

It would appear that Facebook, for some unknown reason, has decided to disable my account. No reason was given, however, and I originally wondered if this was some sort of mistake or unique situation. Such is not the case. It would appear that Facebook does this on a regular basis and I feel it’s time that they be brought to task for this unreasonable behavior.
Looking around the Internet, I was able to find quite a few examples of Facebook’s policy to automatically close accounts without warning or explanation. In one example, an individual had over 2,500 friends that kept in contact with him through Facebook and the site’s security bots flagged him as a “risk”. Without even contacting the user to see if any wrongdoing was apparent, the site was shut down – just like that. No warning and no explanation – just 2,500 friends cut off unexpectedly.

The biggest problem with Facebook, in this regard, is their apparent inability or refusal to respond to any appeals. Not only that, but from what I’ve read, this scenario is becoming increasingly common among Facebook users.

Now we’ve all heard that Facebook is short-staffed and has had its fill of phishing scams and security breaches. Most of us have received bogus Facebook “friend” requests that are merely ploys to get personal information. But this is in no way related to general users who should be treated as customers (which indeed they are). In the long run those who patronize Facebook are giving that company more than what they’re receiving. This is especially true when you consider the number of articles that have been published that actually encourage advertisers (and even politicians) to utilize Facebook for their contact purposes. I should know – I, myself, have taken the time to publish articles touting the usefulness of Facebook in these endeavors. Now I’m having second thoughts about my recommendations.

Those who have been cut off from me, due to the unexpected actions of Facebook, will wonder if I can just open a new account. Of course, I could. However, this means using a new email address and reconnecting with all of the people that have my old account info and having them update their contact information. Yes, I could do all that. But why should I have to? Why should my contacts have to?

I think, in the long run, one of the biggest problems that Facebook will run into, with this policy of unexpectedly disabling accounts, is that people will begin to realize that there is, indeed, “life after Facebook”. For too long, Facebook has relied on the complacency of its users who have never before needed to investigate the possibility of some other social networking options beyond what they have to offer. Sure, Facebook is convenient – but why would anyone want to completely rely on a service that can sever access to family photo albums, business contacts and other important data on a whim?

Over the years, I’ve made note of the fact that a business will only be as successful if it treats its customers well. I guess my biggest question is how can Facebook collect so much data and be unaware of the proper activities of those who use it the most? I contend that if Facebook had been able to accurately measure these activities, I would not have lost access to my account.

I’ve made all the proper requests for a review of this action from Facebook – let’s see how they respond…

Facebook’s Response

Eventually, Facebook did respond, but not in the way that I had anticipated. Their response was a telling indication of both short staffing and shortsightedness which, in essence, will only serve to sabotage the efforts of their (former) biggest supporters. Allow me to explain.

Being aware of Facebook’s notoriety for randomly closing accounts, I was particularly careful with mine – since it’s a big account. The primary focus of my Facebook account revolved around my hobby of photography (no adult content), my own articles, articles posted by my clients and motivational quotes.

At the time of my account’s suspension, I had a total of 4455 friends, with more than 60% of those individuals visiting my Facebook site merely to view what was posted on my Wall. Over 90% of my posts (to include articles, photos and quotes) included comments from my friends (and their friends).

At no time was anything posted on my friend’s Walls, from my site, without that person’s permission. This fact was never verified by Facebook. Instead, a generic comment was sent back to me, accusing me of sending unsolicited emails looking for (of all things) dating and acquiring business from them. If I had made false accusations, such as these, in my own professional field, litigation would surely follow. Especially when you consider the statement: (quote from Facebook) “Your account on Facebook has been disabled because your behavior on the site has been identified as harassing or threatening to other people on Facebook.”

After sending a request to Facebook for some proof of their allegations, their reply was actually quite disturbing:

“Hi,

Unfortunately, your account has been permanently disabled for violating Facebook’s Statement of Rights and Responsibilities. We will not be able to reactivate it for any reason, nor will we provide further explanation of your violation or the systems we have in place. This decision is absolutely final.

Thanks,

The Facebook Team”

Right – “Thanks”. There you have it. The final decision – with no explanations necessary and no accounting for any “system” that they have in place. If, indeed, there is a system and not just a robotic knee-jerk reaction to some abstract parameter that no one has to be accountable for.

I guess when you’re Facebook you don’t have to fix a mistake or make an apology. In the long run, we all know what happens to companies that treat their biggest customers this way.

Contact FACEBOOK 2@info@facebook.com, disabled@facebook.com.

Facebook Deletes Official Alex Jones Page Over Gadsden Flag

Facebook Deletes Official Alex Jones

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